Information about our Organisation and Web site

Firesnflames.co.uk is a website owned and run by Stovesonline Ltd.

Modern information and communication technologies play a fundamental role in the activities of an organisation like Stovesonline Ltd. We are based in the UK.

Our principal activity is: Supplying stoves, flue systems and related goods.

Our privacy policy covers Stovesonline Ltd and it's Web sites:

Organisation Name and details: Stovesonline Ltd

Address: Box and rose cottage
Capton
Dartmouth
Devon
TQ6 0JE
UK

Controller: Sune Nightingale

Web Sites: www.stovesonline.co.uk, www.stovespares.co.uk, www.workshopstoves.co.uk, www.stovesandflues.co.uk, www.firesnflames.co.uk

Providing Visitors with Anonymous Access

You can access our Web sites home page and browse our sites without disclosing your personal data.

The services and links of our Web sites

Our Web sites do not enable our visitors to communicate with other visitors or to post information to be accessed by others.

Our Web sites include links to third party websites - we cannot verify the content of third party websites.

Automatic Collection of Information

We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.

We do not use cookies to store personal data other than to store shopping cart information. We do not link non-personal information stored in cookies with personal data about specific individuals.

Data Collection and Purpose Specification

We collect the personal data that you may volunteer while using our services. We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.

Primary personal data/Business information is volunteered by each visitor.

We use this data for Customer Administration and Marketing

We store names, addresses, telephone numbers, fax numbers, email addresses

We do not collect or use personal data for any purpose other than that indicated below.

If we wish to use your personal data for a new purpose (this is unlikely), we will contact you by email or telephone in order to give you the opportunity to consent to this new purpose.

Children's Privacy

We do not knowingly collect personal data from children. We do not take specific steps to protect the privacy of children who disclose their personal data to us.

We do not provide information about our personal data practices in relation to children on our home page, or at those sites on our Web site where we collect personal data.

Disclosure and Visitor Choice

We do not disclose your personal data to our subsidiaries or other organisations.

Confidentiality / Security

We do not give visitors to our Web site the option of using a secure transmission method to send us their personal data.

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from: unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

Access to the personal data we may hold about you

You can ask us, by: sending an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or by calling this telephone number 0845 226 5754 whether we are keeping personal data about you.

Upon request, which you can indicate by: sending an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or by calling this telephone number 0845 226 5754 we will provide you with a readable copy of the personal data which we keep about you, within a week. We may before require proof of your identity. We will provide the information without any charge.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data erased, rectified or amended, or completed.

We do not reserve the right to refuse to provide you with a copy of your personal data.

Privacy Support

If you have an enquiry or concern about our privacy policy, please contact: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

We do not recommend another means by which visitors' concerns may be addressed.